FAQ

SHIPPING

Buyers are responsible for any customs and import taxes that may apply. 
I’m not responsible for delays due to customs.

Canada: 1-5 business days
United States: 5-10 business days
Europe: 10-12 business days
Australia, New Zealand and Oceania: 7-10 business days
Asia Pacific: 10-14 business days

I’ll do my best to meet these shipping estimates, but cannot guarantee them. 
Actual delivery time will depend on the shipping method you choose.

RETURNS

Customer satisfaction is important to us.

If you are not completely satisfied with your purchase, simply return the item(s) to us in their original condition within 7 days of receipt.

We will issue a full return (excluding original delivery charges) upon receipt, store credit or the item can be exchanged ONE TIME for a different size or colour if specified subject to item availability. 

Returns of custom orders are subject to separate terms.

 

I gladly accept returns and exchanges

Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery

I don’t accept cancellations
But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

I. Custom or personalized ordersIntimate items (for health/hygiene reasons)
II. Items on sale
III. Conditions of return 

Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.

CARE INSTRUCTIONS

We recommend washing our garments with cold water in a washing machine or by hand and hanging it to dry out of direct sunlight.

We recommend wiping with a damp rag/cloth and letting it air dry. A leather conditioner can be used. We recommend that you research whether it will darken the colour of the leather before applying it to the garment.

If your item gets really wet, just let it air dry out of direct sunlight. Direct sunlight over many years will start to fade any garment including leather.

They are meant to be snug when you first put them on.

If you can fit them on your hand, and do up the zipper, they fit. They will stretch out to fit you perfectly in a couple of hours.

To expedite this process you can get them wet with clean water and wear them until they’re dry.

 

QUESTIONS

You can contact us through our contact page!
We will be happy to assist you.

CLICK HERE

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ABOUT THE SHOP

All collections are hand stitched by family-run or local small businesses in Bali, Indonesia in comfortable, ethical sweatshop-free working environments.